Welcome to City Style! We strive to deliver your orders promptly and securely. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Shipping Locations
We currently ship to all major cities and towns across [your country/region].
International shipping is available for select countries (list them if applicable).
2. Shipping Charges
Domestic Shipping:
Free shipping for orders above [amount] within [region].
A flat shipping fee of [amount] applies to orders below [amount].
International Shipping:
Charges will be calculated at checkout based on your location and package weight.
Customs duties and taxes (if applicable) will be the buyer's responsibility.
3. Delivery Time
Domestic Orders:
Standard Delivery: [3-7 business days].
Express Delivery: [1-3 business days].
International Orders:
Delivery time varies by destination and may take [e.g., 7-21 business days].
Note: Delivery times may vary due to unforeseen circumstances, including weather, holidays, or delays in transit.
4. Order Processing Time
Orders are processed within [e.g., 24-48 hours] of payment confirmation.
Orders placed on weekends or holidays will be processed the next business day.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order on our website under the "Track Order" section.
6. Delivery Attempts
Our delivery partners will attempt delivery [e.g., 2-3 times]. If the order is not received, it will be returned to us.
In such cases, additional shipping fees may apply for re-dispatch.
7. Undelivered Packages
If a package is undelivered due to incorrect or incomplete address information, it will be returned to us. Please ensure your shipping address is accurate at the time of checkout.
8. Shipping Restrictions
We do not deliver to PO boxes or military addresses.
Certain items, such as electronics, may have specific shipping restrictions for international orders due to import regulations.
9. Damaged or Lost Packages
If your package arrives damaged, please notify us within [e.g., 48 hours] of delivery with photos of the package and item(s).
In case of lost packages, contact our support team, and we will assist in resolving the issue.
10. Contact Us
For any shipping-related queries, feel free to contact us:
Email: info@citystyle.live
Phone: 7209400201
Support Hours: 24/7
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